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Terms of sale

Dewteq / Terms of sale

Prices

All prices are inclusive of taxes and free delivery within Karnataka. Prices may vary in different states we will provide you quote.

Availability

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

Damage in Transit

If  you spot any sign of damage then please clearly sign for the goods as DAMAGED and do not accept the goods. If you fail to do so we will not be able to claim for the damage against the carrier.

Returns and refunds

For smaller compressor models 12 to 50 Liters/Day dehumidifiers we offer seven day return policy.  Customers after receiving the goods during first seven days can cancel your purchase by contacting us in writing. We will send you return label and then return the goods. We must receive the goods back within 14 days, after we provide return label. We only charge you courier to and fro.

We recommend pack the goods appropriately to minimize the risk of damage during return transit. If this care is not taken and the goods are damaged then we reserve the right to claim against the refund due. If the goods have been damaged in transit by your carrier even though after you did good packing then we will sign in courier form as damaged so that you will be able to claim against your courier for this damage on their insurance.

Complaints

If you are unhappy with the service you have received please provide us feedback we will take necessary actions to make our services better. If you like our services we request share your experience with customer review.